At Sanaya Fashions, we are committed to ensuring that your products are delivered to you in a timely and secure manner. Please review our shipping policy for details on how your order will be processed and shipped.
Processing Time All orders are processed within 1-3 business days after receiving your order confirmation. Orders placed on weekends or holidays will be processed the next business day. You will receive a notification once your order has been shipped.
Please Note: Processing times may be extended during peak shopping periods, promotions, or other unexpected delays. We will inform you of any significant delays.
Shipping Rates and Methods We offer the following shipping options:
Standard Shipping: Estimated delivery within 5-7 business days. Express Shipping: Estimated delivery within 2-3 business days. Shipping costs are calculated at checkout based on the weight of your order and your shipping destination.
Free Shipping We offer free standard shipping on orders over ₹500 within India.
Shipping Locations Sanaya Fashions currently ships across India. We do not offer international shipping at this time. For customers outside India, please stay tuned as we expand our services.
Delivery Timeframes The estimated delivery time depends on your location and the shipping option you choose:
Metro Areas: Delivery within 3-5 business days for standard shipping. Non-Metro/Remote Areas: Delivery within 7-10 business days for standard shipping. Please Note: Delivery timeframes are estimates and may vary due to unforeseen circumstances such as courier delays, weather conditions, or customs clearance issues.
Order Tracking Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your order. Please allow 24-48 hours for the tracking information to update.
Failed Deliveries and Incorrect Addresses Please ensure that you provide accurate shipping details at checkout. Sanaya Fashions is not responsible for any delays or missed deliveries due to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange for reshipping. Additional shipping costs may apply in such cases.
Lost or Damaged Packages While we take every precaution to ensure the safe delivery of your order, Sanaya Fashions is not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please contact the shipping carrier.
In the case of items damaged during transit, please contact us within 48 hours of receiving your order at [your email address] with photos of the damaged product and packaging. We will assist you with a replacement or refund.
Contact Us If you have any questions about shipping or need assistance with your order, please reach out to us:
